Make an Impact Behind Every Donation
Big Brothers Big Sisters Lone Star is seeking a highly organized and detail-oriented Gift Processing Specialist to support our donor stewardship and fundraising operations. This role plays a critical part in ensuring donations are processed accurately, securely, and efficiently, helping us advance our mission of creating and supporting one-to-one mentoring relationships that ignite the power and promise of youth
If you thrive in a fast-paced environment, enjoy working with data, and take pride in accuracy and organization, we encourage you to apply.
What You’ll Do:
Gift Processing & Data Management
- Process and enter daily donations and revenue batches into Raiser’s Edge CRM.
- Code and track gifts, including in-kind donations and event-related contributions.
- Research donor information and gift allocations to ensure accurate records.
- Maintain donor records through updates, clean-up projects, and ongoing database stewardship.
Donor Support & Communication
- Manage the Gift Processing inbox and respond to inquiries promptly.
- Assist donors and internal teams with giving history, payment questions, receipts, and donation processing.
- Collaborate with Finance, Development, Events, Programs, and local market teams to ensure smooth gift processing workflows.
Acknowledgements & Administrative Support
- Support donor acknowledgements, tax statements, payment reminders, and tribute or memorial communications.
- Process invoice requests related to fundraising events and organizational initiatives.
- Maintain organized digital and physical files related to gifts, deposits, and donor correspondence.
Compliance & Documentation
- Ensure complete and accurate documentation for donations, deposits, donor communications, and gift records.
- Maintain confidentiality of donor and financial information.
- Support audit readiness through accurate recordkeeping and documentation.
Education, Experience, and Other Requirements
What We’re Looking For
Required Qualifications
- Strong attention to detail and commitment to accuracy.
- Excellent organizational and time-management skills.
- Ability to meet recurring daily, weekly, monthly, and year-end deadlines.
- Strong customer service and communication skills.
- Ability to handle confidential financial and donor information with discretion.
- Strong problem-solving and research abilities.
Preferred Qualifications
- Bachelor’s degree preferred.
- Two or more years of experience in high-volume data entry, nonprofit administration, gift processing, fundraising operations, or related fields.
- Experience with Raiser’s Edge or Raiser’s Edge NXT.
- Familiarity with payment processing and fundraising platforms such as Authorize.net, Square, Qgiv, Greater Giving, or similar systems.
- Proficiency with Microsoft Office, SharePoint, Teams, and other business applications.
To apply, please send a resume and cover letter to [email protected] with the subject line Gift Processing Specialist – Dallas TX